Privacy Policy

Effective Date: January 1, 2025

Serenity North, LLC dba Rim Lakes Vacation Rentals ("we," "us," "our") is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our vacation rental services and visit our website, www.rimlakes.com (the "Site"). By accessing our Site or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information When you book a stay or interact with our services, we may collect personal information, including but not limited to:

Name
Email address
Phone number
Payment information
Billing and booking details
Guest preferences or special requests
Any other details you voluntarily provide (e.g., when contacting us or filling out forms).

1.2 Non-Personal Information We may automatically collect non-personal information about your interaction with our Site, including:

IP address
Browser type
Device information
Operating system
Pages viewed
Referring URLs
Time and date of visits

1.3 Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience, analyze Site traffic, and tailor content to your preferences. You can manage your cookie settings through your browser.

2. How We Use Your Information We use the information we collect to:

Facilitate bookings and manage your stay
Communicate with you about reservations and inquiries
Process payments securely
Enhance and personalize your experience
Send promotional and service-related communications
Analyze trends and improve our services
Comply with legal and regulatory requirements

3. How We Share Your Information We do not sell your personal information. However, we may share your data in the following situations:

Service Providers: Third-party partners who assist in processing payments, managing reservations, or providing cleaning and maintenance services.
Legal Compliance: If required by law or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of company assets.

4. Your Choices and Rights

4.1 Access and Updates You can request access to or updates of your personal information by contacting us at [Insert Contact Email].

4.2 Communication Preferences You may opt out of receiving promotional emails by using the unsubscribe link in our communications. Note that transactional emails related to your booking cannot be opted out of.

4.3 Cookie Management You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Site.

4.4 Data Retention We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

4.5 Data Security We use industry-standard measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

4.6 Smart Home Devices Our vacation rentals may use smart home technologies such as keyless entry systems or security cameras in public areas. These devices are used solely to enhance guest safety and convenience. We do not collect audio or video recordings in private spaces.

4.7 Third-Party Links Our Site may include links to third-party websites or services. We are not responsible for the privacy practices of these entities and encourage you to review their policies.

4.8 Children’s Privacy Our services are not intended for children under 13. We do not knowingly collect information from children. If we discover that we have collected data from a child under 13, we will delete it promptly.

5. Changes to This Privacy Policy We may update this Privacy Policy periodically. Changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy regularly.

Contact Us If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Rim Lakes Vacation Rentals
Email: admin@rimlakes.com
Phone: (928) 275-3976

By using our Site or services, you acknowledge that you have read and understood this Privacy Policy.